DELIVERY
POST EXPORT
Most often, it takes about 20 business days to process orders. For all orders placed on Fridays and weekends, the seller will contact you at the beginning of the following week.
All costs of delivery will be clearly stated, separately from the item price, with the overall price stated as well.
Post export (an external company that delivers goods for HORUS WEAR doo), delivers packages to the delivery address in the period from 8-16h. Post export is in cooperation with the Posts in all countries so the delivery can depend on time zone and your local post. Please, ensure that at the address is a person who can receive the shipment. If courier do not find you at the address, the shipment will return to us. Upon receiving of the shipment, we will contact you to determine the reason why shipment isn't delivered and agree to resend it.
After your order has been shipped, we will send you a confirmation e-mail with the unique code of your order that you can use to track your package.
POST EXPORT link for tracking your order is:
IMPORTANT NOTICE
The estimated delivery time is shown for informative purposes only. HORUS WEAR doo company can not vouch for the estimated delivery time shown in the table. The package can be kept longer than initially planned at certain posts for safety checking procedures, which can postpone the estimated delivery time. According to previosly stated, delivery can last up to 30 days. Prolonged deliveries are also prone to happen during holiday seasons, as processing the packages can take longer than the usual.
IMPORTANT!
DUE TO EXTRA POSTAL SECURITY CHECKS IT CAN HAPPEN THAT SHIPMENT TAKE LONGER TO REACH RECIPIENT. CASES LIKE THIS USUALLY OCCUR IN THE TIMES OF INCREASED ’ANTI-TERRORIST’ ACTIVITY.
DELAYS IN SHIPMENTS CAN ALSO BE EXPECTED IN THE BUSY HOLLIDAY SEASONS, WHEN POSTAL HANDLING OF SHIPMENT GOES MUCH SLOWER
PLEASE KEEP IN MIND THAT THE SHIPMENT MAY BE SUBJECT TO YOUR LOCAL CUSTOMS IMPORT TAXES. FOR MORE INFORMATION ON THAT, PLEASE CONTACT YOUR LOCAL CUSTOMS OFFICE.
The package can be subject to the local taxes of the delivery country – for more information on this, please check with your local customs service office. HORUS WEAR doo can not be held responsible for higher delivery expenses due to the customs taxes or any other matters valid in the country the package is being delivered to. We have tried to provide all the necessary information for the customs so you do not need to pay the customs taxes only the VAT in your country. IMPORTANT NOTICE - we can not guarantee that the customs will free you off all customs taxes.
PLEASE NOTE:
By confirming and accepting the order and clicking on the ‘SUBMIT ORDER’ button, you agree with the delivery terms and conditions stated.
If you have any queries, complaints, or would like to share any information with us – please feel free to send us an e-mail at: [email protected].